LONG- TERM CARE

People living in long-term care facilities including nursing homes and assisted living facilities require support and advocacy.

Ombudsman Program

Ombudsmen are resident advocates who ensure resident’s rights are respected and wishes are met. Ombudsmen provide information to individuals and families regarding facilities, quality care, and are trained in problem resolution.

The NECALG Area Agency on Aging Ombudsman Program is here to assist.  All matters are confidential, unless permission is granted to share your concerns.

Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.

Caregiver with Patient

Contact your Ombudsman

Marlene Miller

Yuma County

Northeast Colorado Lead Ombudsman

970-630-7713

marlene.miller@necalg.org

Mandi Rogers

Logan, Sedgwick, & Phillips Counties

970-630-7714

mandi.rogers@necalg.org

Shari Story

Morgan & Washington Counties

970-467-4822

shari.story@necalg.org

fOR MORE INFORMATION ABOUT long-term care, PLEASE CONTACT:

THE AREA AGENCY ON AGING 

970-867-9409 EXT 234