Long-Term Care

"Growing older is not a choice, how you go about it is."

Ombudsman Program


People living in long-term care facilities including nursing homes and assisted living facilities who require support and advocacy. Ombudsmen are resident advocates who ensure resident’s rights are respected and wishes are met. Ombudsmen provide information to individuals and families regarding facilities, quality care, and are trained in problem resolution.

The NECALG Area Agency on Aging Ombudsman Program is here to assist.  All matters are confidential, unless permission is granted to share your concerns.

Under the federal Older Americans Act, every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.

Contact Your Ombudsman

Morgan & Washington County Ombudsman:  

Dakota Alber    (970) 467-4822    dalber@necalg.com

Logan, Phillips, & Sedgwick Counties Ombudsman:  

Megan Pennington   (970) 630-7714     mpenn@necalg.com

Washington and Yuma Counties Ombudsman:  

Marlene Miller   (970) 630-7713       miller@necalg.com

For More Information about Long Term Care Options

Please Contact the Area Agency on Aging at 970 867-9409

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